ADVANCED VOICE MESSAGING COMPONENTS
Since you typically do not talk to parents and others outside the district the same way you talk to employess of Park School District, and since parents need different information than your coworkers, you can create specific greetings for different types of calls.
Step 1 - Administer Call Types
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From the main menu...
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Press "3" to administer personal greetings.
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Press "4" to administer call types.
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Press "1" for Internal/External.
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Internal - message played to callers within your company
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External - message played to callers outside your company
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Press "2" for Busy/No Answer.
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Busy - message played to callers when you are on the phone
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No Answer - message played to callers when you are away from your desk
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Press "3" for After Hours.
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After Hours - message played outside of normal business hours (i.e. 5:01 p.m. - 7:59 a.m.)
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Press "4" for No Out of Hours.
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Press "5" for Same Greeting for All Calls
You only need to set the call type once. For example, if you set Greeting 1 for external calls, it remains designated to answer external calls until the call type is changed again. If you are not going to change the call type, next time you record Greeting 1, skip Step 1 and proceed to Step 2.
Step 2 - Record a Greeting
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Press "1" to record a greeting.
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Enter greeting number (1-9).
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Press "1" to begin recording.
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Speak your greeting.
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Press "#" to approve, or "1" to edit.
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Repeat these steps for other greetings you wish to record.
Step 3 - Activate the Greeting
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After recording, follow the Intuity™ AUDIX® prompts to activate your greeting.
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Press "0" to use the greeting for all calls.
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Press "1" to use the greeting for internal calls.
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Press "2" to use the greeting for external calls.
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Press "#" to record a greeting and save it for later without activating it.